OUR TERMS AND CONDITIONS

It is important that you read all the following terms and conditions carefully.

Treatments vary from individual to individual and our doctors/therapists may not be able to always treat you for what you have enquired/made a booking for. Before determining if a patient is suitable for a medical treatment,our Doctors and Therapists must be provided with the patient’s medical history, following which they physically examine the area of concern, then they determine if it is suitable to proceed with the client.

Consultation fee

Patients seeing the Doctors at Airesthetics for a consultation are charged an equivalent of $42 fee for the consultation and a follow up consultation fee of $22. The fees are non-negotiable.

Procedure Fees

Procedure fees vary according to the diagnosis of the patient, the practitioner performing the procedure, the products involved, technology involved etc. It is the client’s responsibility to be aware of the cost. Prices are on the clinic’s brochure which can be made available upon request. You are not obliged to go ahead with the procedure on the day should your budget not allow the cost or should you decide not to have a procedure done on the day. When consenting to the procedure, you are also consenting to paying for the procedure at the time of the procedure.

Some procedures will require a 30% deposit.

We understand that sometimes you do have to change your booking, we kindly request that you give us 48 hours notice so that we might book another appointment for that time slot, if you have to cancel within this time please call to notify us on your changes or your deposit will be forfeited and incorporated as an inconvenience fee. We cannot accept messages left after working hours, on Sundays, public holidays as sufficient notice as we will not have sufficient time to try re-book your slot.

Payment at Time of Service

You are responsible for ensuring that payment is made for your account by either cash, Cheque or credit card payment. If for any reason your chosen method of payment is declined, we may enter into agreed bank transfer as agreed by informed written consent at the time of your appointment.

If you default on paying your account, interest on overdue invoices shall accrue daily from the date of your treatment. This shall be calculated at a rate of 5% per calendar month and such interest shall compound monthly at this rate until any judgement or full payment of invoice is made. If you default on any agreed payment plan of any outstanding invoices,

Airesthetics will be indemnified against any debt including legal costs, which include Airesthetics Clinic’s and your own solicitor, and any Debt Collection Agency costs.

Suitability for treatment

Airesthetics has the sole right to accept or reject a patient for treatment. Acceptance of patients varies on results from their diagnosis and medical history. We reserve the right to decline or cancel further management of any client if in the clinical opinion of the medical practitioner the client is unsuited for further care. In the circumstance that Airesthetics would like to cease the care of our patients, we will refer the patient to another clinic. Airesthetics offers no guarantee or warranty that any procedure will benefit the client or have guaranteed outcomes. As a client at Airesthetics, you acknowledge that there is no guarantee of results for any procedure. Whilst every effort is made to achieve desired outcomes you as the client understand that these are not guaranteed. Satisfaction rates of all medical procedures performed at Airesthetics are high.

Refund Policy

As there is no guarantee with medical procedures it is essential that the client understands procedures are not an exact science. Every human body is different and may react differently. Whatever the outcome, the product and or service has been provided, and it is therefore not possible for Airesthetics Clinic or the consulting doctor/therapist to refund procedure fees. This is non-negotiable. Airesthetics will make every reasonable effort to achieve the aesthetic outcome the client requests, however no guarantees are offered in relation to the effects of any procedure performed.

Medications

It is the clients responsibility to inform us at Airesthetics when there is a change in their medical history (eg pregnancy, cold sores etc) and medication (e.g roaccutane etc). Should you come on the day of your appointment and the practitioner is unable to perform the procedure due to your medical condition or medications, your initial deposit would be forfeited and incorporated as an inconvenience fee. In the unlikely event of an unforeseen emergency involving the care of the patient, the patient will be evacuated to a hospital at the discretion of attending paramedics. All costs relating to the transfer and care of the patient remain the responsibility of the patient. Please advise your treating practitioner of any procedures, medication either oral or topical that you are currently or have recently taken or used.

Review of procedure

Review of procedures are done at 3 to 4 weeks or 6 weeks after the procedure depending on the procedure, for example vascular occlusion, Assymetry, typical post treatment swelling, lumpiness etc. will not be reviewed for at least four weeks. Unless there are signs of infections or other serious complications, no reviews will take place before the four or six-week review time frame. It is your responsibility to inform the clinic if there are any signs of serious complications.

Hyaluronidaise/Dissolving of Dermal fillers

Should the client request to dissolve any dermal fillers performed at Airesthetics, a minimum of four weeks after the procedure is required before assessment, and the cost of dissolving the dermal filler is approximately $300 or its naira equivalent per treatment. Our doctors/therapist reserve the right to decline the treatment of Hyaluronidaise if they think it is unsafe or not in the patient’s best interest or if they wish to cease the practitioner patient relationship. In this case, Airesthetics will refer the client to another clinic for further treatment.

Photography

Every patient will have photography prior to their initial treatment. In making an appointment at the clinic, patients are consenting to this part of the normal procedure of the clinic. Photographs will also be taken again when advised by the doctor/therapist.

Patient arrivals

In consideration for all patients, if a patient arrives late to their appointment, the doctor/therapist reserves the right to not see the patient on that day. In this case, you might forfeit your initial deposit.

Children/minors/friends etc

Our clinic is a procedural medical clinic. Before your appointment, you may have been advised to not bring children/minors into the clinic, as we do not have the facilities to supervise minors. Only the patient will be permitted into the consultation room. It is the responsibility of the client to supervise any children/minors. Airesthetics will not take any responsibility should anything happen to an unsupervised child. As we are a procedural medical clinic, only the patient is allowed into the treatment room.

Ceasing the clinic/patient relationship

The Doctors and therapists at Airesthetics reserve the right to cease the clinic /patient relationship at any time.In this case, the patient will be offered alternative doctors/therapists/clinic to continue their treatments.

Asymmetry

All humans are asymmetrical. Our doctors/therapists will do their best to improve on this. All corrections of asymmetry post treatment are at the cost of the patient. Airesthetics does not offer any complimentary treatments in the case of asymmetry.

Communications with the Clinic

All written correspondence to our clinic and the practitioners should be via our email infolagos@aire-sthetics.com. Messages sent via Instagram comment sections or Twitter are not monitored or answered. Please do not send enquiries on these platforms, as they might not be answered.

Roles within the Clinic

All clinical-related matters are managed by medical director, doctors and therapists at Airesthetics. Client-related matters are managed by the practice management. Staff-related matters are managed by the team leader.

Racism, hate speech, threats and cyberbullying

Racism, hate speech, threats and cyberbullying will not be tolerated by our clinic. The staff at Airesthetics reserve the right to cease the clinic/patient relationship immediately should a patient or a proxy of a patient not adhere to this policy.

WEBSITE USAGE TERMS & CONDITIONS

(“Agreement”) is a legal agreement between you and Dr Akhere Aire t/a Airesthetics, the owner and operator (“Owner”) of this Website (the “Website”). It states the terms and conditions under which you may access and use the Website and all written and other materials displayed or made available through the Website, including, without limitation, articles, text, photographs, images, illustrations, audio clips, video clips, computer software, and code (the “Content”).

By accessing and using the Website, you are indicating your acceptance to be bound by the terms and conditions of this Agreement. If you do not accept these terms and conditions, you must not access or use the Website. The Owner may revise this Agreement at any time by updating this posting. Use of the Website after such changes are posted will signify your acceptance of these revised terms. You should visit this page periodically to review this Agreement.

Medical emergency

Do NOT use the Website for dermal or dental advice emergencies. If you have a dermal or dental emergency, please call us to schedule an appoinment.

Under no circumstances should you attempt self-treatment based on anything you have seen or read on the Website.

General information is not medical advice

The general information provided on the Website is for education and information purposes only and is not intended to replace a one to one consultation nor is it professional dermal or dental advice, diagnosis, treatment, or care, nor is it intended to be a substitute therefore.

Always seek the advice of your physician or other qualified health provider properly licensed to practise medicine or general healthcare in your jurisdiction concerning any questions you may have regarding any information obtained from this Website and any medical condition you believe may be relevant to you or to someone else. Never disregard professional medical advice or delay in seeking it because of something you have read on this Website. Always consult with your physician or other qualified healthcare provider before embarking on a new treatment, diet, or fitness program. Information obtained on the Website is not exhaustive and does not cover all diseases, ailments, physical conditions, or their treatment.

No physician-patient relationship

The presentation of general information on the Website does not establish a physician-patient relationship between you and the Owner (or any of its physicians or staff) and is not intended as a solicitation of individuals to become patients or clients of the Owner (or any of its physicians). This section does not apply to the extent that you are using the Website to communicate with a physician with whom you have an existing physician-patient relationship.

No endorsements

Unless specifically stated, the Owner does not recommend or endorse any specific brand of products, services, procedures, or other information that appears or that may be advertised on the Website.

Disclaimer of warranties

The Website and the Content are provided “AS IS” and “AS AVAILABLE.” While the Owner endeavours to provide information that is correct, accurate, current, and timely, the Owner makes no representations, warranties, or covenants, express or implied, regarding the Website and the Content including, without limitation, no representation, warranty, or covenant that (i) the Content contained in or made available through the Website or any item(s) made available on or through the Website will be of merchantable quality and/or fit for a particular purpose; (ii) the Website or Content will be accurate, complete, current, reliable, timely, or suitable for any particular purpose; (iii) that the operation of the Website will be uninterrupted or error-free; (iv) that defects or errors in the Website or the Content, be it human or computer errors, will be corrected; (v) that the Website will be free from viruses or harmful components; and (vi) that communications to or from the Website will be secure and/or not intercepted.

You acknowledge and agree that your access and use of the Website and the Content is entirely at your own risk and
liability.

Limitation of liability

In no event shall the Owner, its physicians, officers, directors, employees, agents, licensors, and their respective successors and assigns be liable for damages of any kind, including, without limitation, any direct, special, indirect, punitive, incidental, or consequential damages including, without limitation, any loss or damages in the nature of, or relating to, lost business, medical injury, personal injury, wrongful death, improper diagnosis, inaccurate information, improper treatment, or any other loss incurred in connection with your use, misuse, or reliance upon the Website or the Content, or your inability to use the Website, regardless of the cause and whether arising in contract (including fundamental breach), tort (including negligence), or otherwise. The foregoing limitation shall apply even if the Owner knew of or ought to have known of the possibility of such damages.

The Owner also expressly disclaims any and all liability for the acts, omissions, and conduct of any third-party user of the Website, or any advertiser or sponsor of the Website (“third-party”). Under no circumstances shall the Owner, its physicians, officers, directors, employees, agents, licensors, and their respective successors and assigns, be liable for any injury, loss, damage (including direct, special, indirect, punitive, incidental, or consequential damages), or expense arising in any manner whatsoever from (i) the acts, omissions, or conduct of any third-party; and (ii) any access, use, reliance upon, or inability to use any materials, content, goods, or services located at, or made available at, any Website linked to or from the Website, regardless of the cause and whether arising in contract (including fundamental breach), tort (including negligence), or otherwise. The foregoing limitation shall apply even if the Owner knew of or ought to have
known of the possibility of such damages.

Indemnity

You agree to indemnify, defend, and hold harmless the Owner and its physicians, officers, directors, employees, agents, licensors, and their respective successors and assigns, from and against any and all claims, demands, liabilities, costs, or expenses whatsoever, including, without limitation, legal fees and disbursements, resulting directly or indirectly from (i) your breach of any of the terms and conditions of this Agreement; (ii) your access to, use, misuse, reliance upon, or inability to access or use the Website, the Content, or any Website to which the Website is or may be linked to from time to time or; (iii) your use of, reliance on, publication, communication, distribution, uploading, or downloading of anything (including the Content) on or from the Website.

Copyright

The Content is protected by copyright law and is owned by the Owner and its licensors, or the party accredited as the provider of the Content.Except as granted in the limited licence herein, any use of the Content, including modification, transmission, presentation, distribution, republication, or other exploitation of the Website or of its Content, whether in whole or in part, is prohibited without the express prior written consent of the Owner.

Limited licence

Subject to the terms and conditions of this Agreement, you are hereby granted a limited, non- transferable, and non-exclusive licence to access, view, and use the Website and the Content for your personal, non-commercial use. You are granted the right to download, store, and/or print single copies of items comprising the Content for your personal, non-commercial use, provided that you maintain all copyright and other notices contained in such Content. You may not copy and/or repost items comprising the Content online. You must also abide by any additional requirements governing the use of any specific Content that may be set out in the Website. In the event of a conflict between the terms of a licence governing specific Content and this Agreement, the terms of the specific licence shall govern.